Transfer your photos directly through the app, in addition, in your registered email, you will be notified when your photos are available for download.

The photos may be submitted up to 3 days after the publication of the event, in high resolution digital format (3,000 pixels on the largest side). As long as they have photographers uploading the photos

ENGLISH

Download your photos directly through the app. Additionally, you'll be notified at your registered email when your photos are available for download

Photos may be delivered up to 3 days after the event is published, in high-resolution digital format (3,000 pixels on the longest side), as long as photographers are still uploading photos.

SPANISH

Download your photos directly through the app. In addition, you will receive a notification in your registered email when your photos are available for download

The photos can be delivered up to 3 days after the publication of the event, in high resolution digital format (3,000 pixels on the longest side), provided that photographers continue to upload photos.

Search for facial recognition to find all your photos and by dorsal when visible.

The minimum number of photos guaranteed in the package is 10 photos per athlete.

After entering the number, the package becomes personal and non-transferable.

If you find photos of yourself among the unidentified files, you must contact sac@fotop.pt, stating the code of the photo (s) (located below the photo) within 7 days after the event in order for your request to be reprocessed.

ENGLISH

Search by facial recognition to find all your photos and by bib number when visible.

The minimum number of photos guaranteed in the package is 10 photos per athlete.

Once you enter the number, the package becomes personal and non-transferable.

If you find any of your photos among the unidentified files, please contact sac@fotop.pt, providing the photo code (s) (located below the photo) within 7 days after the event so that your request can be reprocessed.

SPANISH

Search by facial recognition to find all your photos and by bib number when it's visible.

The minimum number of photos guaranteed in the package is 10 photos per athlete.

Once you enter the number, the package becomes personal and non-transferable.

If you find any of your photos among the unidentified files, you must contact sac@fotop.pt, providing the code of the photo (s) (located below the photo) within 7 days of the event in order for your request to be reprocessed.

If you wish to cancel the order, the request must be made up to 3 days in advance of the event through the email sac@fotop.pt. There will be no cancellation after this period.

If you don't have the minimum quantity of 10 photos offered, you can request a refund up to 30 days after the event through sac@fotop.pt and enter the order number. Refund requests will not be accepted after this period

The refund and cancellation will be made up to 30 days after the request using the payment method used in the order.

ENGLISH

If you wish to cancel your order, the request must be made at least 3 days before the event via email at sac@fotop.pt. No cancellations will be accepted after this period.

If you do not have the minimum of 10 photos offered, you may request a refund within 30 days after the event by emailing sac@fotop.pt and providing your order number. Refund requests will not be accepted after this period.

Refunds and cancellations will be processed within 30 days of the request via the original payment method used for the order.

SPANISH

If you want to cancel your order, the request must be made at least 3 days in advance of the event via email sac@fotop.pt. Cancellations after this period will not be accepted

If you don't have the minimum number of 10 photos offered, you can request a refund within 30 days of the event by sending an email to sac@fotop.pt and stating your order number. Refund requests will not be accepted after this period

Refunds and cancellations will be processed within 30 days of the request using the original payment method used in the order.